Table of Contents
When you log in, the Client Home page appears. From here, you can:
The domain list on this page displays all domains belonging to you. To the left of each domain name are three icons that indicate domain status. These icons appear as such:
[OK][ON][ON]
The first status icon indicates the status of the domain:
[OK] if the domain is operated within the disk space and traffic limitations.
[!] if the domain has exceeded disk space or traffic limitations. The system evaluates disk space and traffic every 24 hours.
The second icon indicates whether the domain has been turned On or Off by the Administrator:
[ON] means that the domain is activated.
[X] means that this domain is presently turned off and presently deactivated or inaccessible. If the domain is turned OFF, no service will be rendered to the given domain.
The third icon indicates whether the domain has been turned On or Off by the client:
[ON] means that the domain is activated.
[X] means that this domain is presently turned off and presently deactivated or inaccessible. If the domain is turned OFF, no service will be rendered to the given domain.
When a new domain is created, a corresponding new entry is added to the Domain List. The Domain List also allows you to remove domains from the system. To remove one or more domains, follow these steps:
Check the checkboxes in the Del column of the Domain List corresponding to the domains you wish to remove.
Click on Remove Selected. The Domain Removal page appears.
For every domain you chose to remove the Domain Name will be displayed.
If you are certain that the displayed information is correct and wish to proceed with deleting, check the "Yes, I have read, understood, and agree to remove these domains" checkbox. Then click Submit. If you decide to not delete these domains or wish to modify the list of domains chosen for deletion, click the Cancel button.
Both buttons will return you to the Client Home page, one committing the changes, the other one leaving everything unchanged.
Our control panel allows you to search the Domain List for a certain pattern. It may help you in case you have a great number of domains in the system and you need to work with a particular one. To search in the Domain List:
Select the input field and type in the pattern string.
Click the Search button.
If there were any items found matching the pattern string entered, they will all be displayed in the form of the reduced Domain List.
If no matches were found it will be so stated.
The button Show All will revert to displaying the whole list of domains.
There is also another way to ease the process of working with a large list of domains. An option of sorting the list by several various parameters is made available to you. You can sort the Domain List by Problem State, Status (Admin), Status (Client), Creation Date and Domain Name. To sort the list by a certain parameter in ascending or descending order, click on the name of the parameter. An arrow will appear indicating the order of sorting: down for descending order, up for ascending.
If your contact information ever changes, you should update your client record.
Access the client function by clicking the Edit button on your Client home page.
Your client record appears.
Click in any text box to enter or edit data, or use the TAB key to move from one text box to the next. The Control Panel password and E-mail are the required fields.
When you are satisfied that the information is complete and correct, click Update.
Our control panel informs you if you have not entered any of the required information. If the some of it has not been entered, return to the client record and enter it. Click Update to save the edited information.
You cannot change your Control Panel login name, only your password. To change your login name, you must contact the system administrator at your Internet provider organization.
You can leave editing any of the client functions or properties at any time without saving your work. Click Up Level to return to your home page and cancel any edits made.
The client report lets you view the status of your account. To access the report:
Access your Client home page.
Click the Report button. Your client account report appears.
To print the report, use your browser's File/Print command.
To email this status report, enter an email address in the text box and click Send As E-mail.
Click Up Level to return to the Client Home page.
When a client is added to the system, in order to become a legitimate user this client needs to have the necessary permissions, privileges, quotas and limits set by the administrator. Click the Preferences button on the Client Home page to access the page with two buttons: Permissions and Logo Setup.
The list of features subjected to limiting by the Administrator:
To set up or modify the logo preferences, follow these steps:
Click the Preferences button at the Client Home page, and then, when the Client Preferences page appears, click Logo Setup. The Client Logo Setup page appears.
To submit a logo you must have the desired graphics file on your local machine. Choose the file from your local machine and click on Send Logo. (*.GIF and *.JPG files only, 558x81 recommended).
To submit a link, type the desired URL in the field provided and click on Send Link.
The Default Logo button will revert to the logo back to the default Server Administrator logo on default language.
Click Up Level to return to the Client Preferences page.
From the Client Home page you can create new domains, provided the Administrator has enabled you to do that. To create a new domain:
Click the New Domain button at the Client Home page.
The Client Domain Creation page appears with text boxes containing all the necessary client information.
To create the new client domain, click in the New domain name text box and enter the name.
Make sure a check mark appears in the www check box if users must include the www prefix to access this domain. If www is not required (typically because this domain is for local use only), click to clear the www check box so that it is unchecked.
You must officially register a domain and Internet address before you create it in our control panel. You can do this by going to NamesAreCheap.com.
Click Update to add the domain to the client's account. Repeat these steps to add additional domains.
You can exit the domain creation function without saving your changes. Click Up Level to discard all changes you have made to this record and to revert to the most recent version of the client record.